COMM-220: Practical Interpersonal Communication is an online communication course that examines how people connect, collaborate, and resolve conflict in personal, professional, and social settings. Using Looking Out, Looking In (16th Edition) by Ronald B. Adler and Jimmie Manning, students will explore key elements of communication including identity, culture, perception, emotions, language, and nonverbal cues.

The course emphasizes relational dynamics such as communication climates, conflict management, and the role of digital platforms in modern interaction. Students will gain practical skills in active listening, constructive feedback, and adapting their communication style to different contexts.

These communication skills are especially valuable in careers where effective interaction is essential to success—such as business, healthcare, education, and public service. In particular, students pursuing criminal justice-related roles will benefit from strategies that strengthen relationships, reduce conflict, and build trust in high-stakes environments. By the end of the course, learners will be prepared to apply interpersonal communication strategies that foster collaboration, leadership, and professional growth.