MGT-201: Organizational Behavior

Study how people and organizations interact in this Organizational Behavior course. Learn motivation, leadership, teamwork, communication, and change management to improve performance and workplace effectiveness.

Course Description

The Organizational Behavior course examines how individuals, groups, and organizations interact to shape performance and effectiveness. Using Organizational Behavior: Managing People and Organizations, 14th Edition by Ricky W. Griffin and Jean M. Phillips, this course introduces students to the theories and practices that explain workplace behavior and provide tools for improving organizational outcomes.

Key topics include motivation, communication, leadership, decision-making, conflict management, organizational structure, culture, and change management. Students will analyze both classic and contemporary perspectives, linking them to current challenges such as workforce diversity, technological innovation, and rapidly shifting global business environments.

Through case studies, applied exercises, and real-world examples, students will learn how to apply organizational behavior concepts to strengthen teamwork, improve communication, and develop leadership effectiveness. Designed for students pursuing careers in management, human resources, consulting, or any field requiring strong interpersonal and organizational skills, the course emphasizes both theory and practice. By the end of the course, learners will be equipped to understand workplace dynamics, manage change, and contribute to positive organizational culture and performance.

Textbook: Organizational Behavior: Managing People and Organizations (14th Edition) by Ricky W. Griffin and Jean M. Phillips.

Course Objectives

Explain core concepts and theories of organizational behavior and their relevance to modern organizations.

Analyze how individual differences, values, and perceptions affect workplace behavior.

Apply motivation and reward theories to design strategies that enhance employee performance.

Evaluate group processes, communication, and conflict management techniques in organizational contexts.

Compare traditional and contemporary leadership approaches and their impact on organizational outcomes.

Assess the role of organizational structure, culture, and change management in shaping effectiveness.

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Course Contents

Part 1. Introduction to Organizational Behavior

An Overview of Organizational Behavior

The Changing Environment of Organizations

Part 2. Individual Behaviors and Processes in Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior With Work and Rewards

Part 3. Social and Group Processes in Organizations

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Part 4. Leadership and Influence Processes in Organizations

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Part 5. Organizational Processes and Characteristics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Single Course or Program Option

This course may be purchased individually or as part of the certificate programs listed below.

Business Management & Leadership

Recommended Prerequisites

Accreditation You Can Trust

Washington Technical Institute is fully accredited by the Middle States Association Commissions on Elementary and Secondary Schools (MSA-CESS)—a regional accrediting agency recognized for setting high standards in education. This accreditation affirms that our programs, operations, and outcomes meet rigorous academic and institutional benchmarks. MSA-CESS accreditation is a mark of quality that ensures our students receive an education that is both credible and respected. It also means WTI is committed to continuous improvement, student success, and accountability at every level.