MKT-220: Digital Marketing Foundations

Learn how to attract and engage customers in this Digital Marketing Foundations course. Explore search, social, mobile, content, and email marketing while applying analytics to design and measure effective digital campaigns.

Course Description

The Digital Marketing Foundations course introduces students to the strategies and tools organizations use to create value, build customer relationships, and achieve measurable business results in today’s digital-first economy. Using Digital Marketing Foundations and Strategy, 5th Edition by Debra Zahay, Lauren Labrecque, Brooke Reavey, and Mary Lou Roberts, students will explore the digital customer journey and learn how to design, implement, and evaluate programs across multiple online channels.

Core topics include website development, search engine marketing, paid search and social advertising, display and mobile campaigns, social media strategy, email marketing, and content creation. Students will also examine business models, digital ecosystems, and customer relationship management while applying analytics to measure performance and optimize strategies.

Designed for students pursuing careers in marketing, business, or communications, the course emphasizes both theoretical foundations and practical skills. By the end of the course, students will be able to plan and execute integrated digital campaigns, use analytics to guide decision-making, and align digital strategies with organizational goals in both B2C and B2B environments. This knowledge prepares learners to succeed in entry-level digital marketing roles or further study in advanced marketing courses.

Textbook: Digital Marketing Foundations and Strategy (5th Edition) by Debra Zahay, Lauren Labrecque, Brooke Reavey, Mary Lou Roberts

Course Objectives

Explain the foundations of digital marketing and the role of digital strategies in value creation.

Analyze the digital customer journey and apply strategies to support engagement at each stage.

Apply search, social, and mobile marketing techniques to attract and convert customers.

Design and evaluate digital campaigns using analytics and performance metrics.

Develop content and email marketing strategies to build long-term customer relationships.

Assess digital marketing strategies for both B2C and B2B environments.

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Course Contents

Part I. Building the Foundations of Digital Marketing

The Digital Marketing Landscape and Foundations

The Supply Chain Becomes a Value Ecosystem

Business Models and Strategies

Supporting the Digital Customer Journey

Measuring and Evaluating Digital Marketing Programs

Part II. Creating Visibility and Attracting Customers

Developing and Maintaining Effective Online and Mobile Websites

Search Engine Marketing

Paid Search and Social Advertising

Social Media Marketing as a Cornerstone of Strategy

Display and Mobile Advertising for Customer Acquisition

Part III. Maintaining and Strengthening Relationships

Email Marketing to Build Consumer and Business Relationships

Content Marketing

Demand Generation and Conversion in B2B Markets

Customer Relationship Development and Retention Marketing

Single Course or Program Option

This course may be purchased individually or as part of the certificate programs listed below.

Recommended Prerequisites

Accreditation You Can Trust

Washington Technical Institute is fully accredited by the Middle States Association Commissions on Elementary and Secondary Schools (MSA-CESS)—a regional accrediting agency recognized for setting high standards in education. This accreditation affirms that our programs, operations, and outcomes meet rigorous academic and institutional benchmarks. MSA-CESS accreditation is a mark of quality that ensures our students receive an education that is both credible and respected. It also means WTI is committed to continuous improvement, student success, and accountability at every level.